Accessibility & Inclusion If you have any accessibility requirements and would like more information, please do not hesitate to contact us! We are more than happy to help. Grab Rails There are 2 steps into the shop but there is a grab rail on either side of the door. Portable Ramp There are 2 steps into the shop, but we do have an 8ft portable ramp that we can put out if required. Extra Time If you require extra time when ordering that is absolutely fine. We will never pressure or rush you into ordering. Dimmed Lights If you require the lights to be dimmed, please let us know. We always want you to feel comfortable whilst with us. Softer Music The radio is normally playing. However, if you would like it turned off or quieter then please ask us it is not a problem. Sign Language We have 1 member of staff that knows basic greetings in sign language. Form a Bond If you find it easier to have a consistent member of staff serve you we will do our very best to accomadate this. Greet and Involve Here we love to involve those who may have additional needs. Therefor we will always talk to you not just you carer.